AI Insider
Privacy Policy

For the AI Insider website, accessible at aiinsider.de, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by the AI Insider website and how we use it.

If you have additional questions or should you require more information about our Privacy Policy, please contact data.protection@aiinsider.de.

This privacy policy applies to our online and offline activities, and it is valid for visitors to our website and other channels with regards to the information that they shared and/or collected in the AI Insider website and other channels. Other channels might be email correspondence, phone calls, paper communication, social media, visiting our office, enquiring about or buying products or services from us, providing products or services to us, trade events such as conferences or exhibitions.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information we collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you, such as your name, company name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

We may collect any information that you provide during your correspondence with us, this could be, but not limited to, one of the following ways:

  • Providing information directly to us by methods including filling in forms either on our website or via other media.
  • Subscribing to our newsletter, services, and alerts. Pages that collect this type of personal data may provide further information as to why your personal data are needed and how it will be used. It is completely up to you whether you want to provide it.
  • Requesting any of our goods, services, downloads, or other information.
  • Communicating with us through methods including but not limited to email, phone, and written correspondence.
  • Business contact details via compliant lead generation third-parties.
  • Visiting our office.
  • Talking to one of our representatives at a trade show.
  • Completing surveys that we use for research purposes, although you do not have to respond to them.
  • Any postings, comments or other content that you upload or post to the AI Insider website.

How we use your information

We will only use your personal information when the law allows us to.

We use the information we collect in the following circumstances:

  • Where you have given consent for us to process your information.
  • Where we need to perform the contractual obligations we have entered with you or the business you are working for or with.
  • Where we need to comply with a legal obligation.
  • Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.

We use the information we collect in other ways, including to:

  • Manage our relationship and administer our business either as a part of a contract or where we believe we have a legitimate interest to do so.
  • Execute a contract or request.
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes. You can exercise your right to prevent marketing communications to you by checking certain boxes on the forms we use to collect your personal data, or by utilizing opt-out mechanisms in emails we send to you. You can also exercise the right to discontinue marketing communications to you, or to have your personal data removed from our Customer Relationship Management (CRM) databases at any time In such cases, we will retain minimum personal data to note that you opted out in order to avoid contacting you again.
  • Develop, improve and maintain our products and services.
  • Conduct research, analytics, and data analysis to understand how you use our website.
  • Provide, operate, and maintain our website.
  • Improve, personalize, and expand our website.
  • Maintain our facilities and infrastructure.
  • Develop new products, services, features, and functionalities.
  • Undertake quality and safety assurance measures.
  • Find and prevent fraud.

Information sharing

We may share some of your personal data with the following categories of third parties:

  • Marketing agencies who help us promote ourselves or deliver our services.
  • Printers, email service providers or other suppliers who help us to send any communications.
  • Suppliers providing services to us to help us run our business.

We require third parties to respect the security of your data and to treat it in accordance with the law. We will share your personal information with third parties where required by law.

Log files

AI Insider website follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked in any way to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the website, tracking users’ movement on the website, and gathering demographic information.

Please see our Cookie Policy for more information.

Cookies and other tracking technologies

Like any other website, AI Insider website uses “cookies”. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the user experience by customizing our web page content based on visitors’ browser type and/or other information.

Please see our Cookie Policy for more information.

Your choices in relation to personal information

It is important that the personal information we hold about you is accurate and current. Please keep us informed if your personal information changes during your relationship with us. You also have the rights and choices which you can exercise on the data we hold on you.

You have the right to:

  • Obtain access to your personal information.
  • Withdraw consent.
  • Object to direct marketing.
  • Ask us to correct any errors or delete the information we hold.
  • Object or restrict our processing of your information.
  • Request that we port your personal information.

For more information or to action these rights, please contact us on data.protection@aiinsider.de. Also, if you have concerns that you would like to raise with us, please contact us on data.protection@aiinsider.de.

Please note that you may be required to submit proof of your identity for these requests to be processed as a verifiable consumer request. We may not be able to comply with your request if we are unable to confirm your identity or to connect the information you submit in your request with personal information in our possession. You may designate an authorised agent to make a request on your behalf subject to proof of identity and authorisation.

Retention and destruction of personal information

We will take reasonable steps to ensure the accuracy of the information we hold about you. We will not use your personal information unless it is (to the best of our knowledge) accurate and up to date.

We will retain your personal data only for as long as it is necessary. We maintain specific records management and retention policies and procedures, so that personal data are deleted after a reasonable time according to the following retention criteria:

  • We retain your data as long as we have an ongoing relationship with you (in particular, if you have an account with us).
  • We will only keep the data while your account is active or for as long as needed to provide services to you.
  • We retain your data for as long as needed in order to comply with our global legal and contractual obligations.

In some circumstances we may anonymise your personal information so that it can no longer be associated with you, in which case we may use such information without further notice to you.

When the purposes we collected the data for have ended we will retain and securely destroy your personal information in accordance with applicable laws and regulations. For further details about data retention please contact us on data.protection@aiinsider.de.

Security

Unfortunately, the transmission of data over the internet is not completely secure. Although we will do our best to protect your personal information, we cannot guarantee its security. Once we have received your data we will use strict security measures to try to protect it against loss, misuse, or unauthorised alterations.

GDPR Privacy Policy (Data Protection Rights)

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right to access – You have the right to request copies of your personal data.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us on data.protection@aiinsider.de.

Please note that you may be required to submit proof of your identity for these requests to be processed as a verifiable consumer request. We may not be able to comply with your request if we are unable to confirm your identity or to connect the information you submit in your request with personal information in our possession. You may designate an authorised agent to make a request on your behalf subject to proof of identity and authorisation.

Changes

We may change the terms of this privacy policy from time to time. Any changes will be posted on this page.

This privacy policy was last updated on the 10th of May 2020.

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Full IT service provider by nature. Partner by approach.

AI Insider is the full IT service provider making businesses’ transition to their digital future real, more approachable, and sustainable.

We do this with an AI-first philosophy, the best technology at hand, and empathy.

business@aiinsider.de
+49 15 2236 442 39

David Prodan 1
400275
Cluj-Napoca
Romania

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