Before creating and providing any solution or service – whether it is AI or automation or any other solution to an IT challenge – we always start by asking about the business. We begin with the business, then pursue the technology. We want to make sure that the new technologies or even new features and functions of the existing technologies produce business value now and in the future. What problem are we trying to solve? How would you work with technology? Which considerations would it need, and which considerations would it not need to be relevant to your business? In this direction, I do think that AI Insider’s biggest contribution to clients is making businesses’ transition to their digital future real, more approachable, and sustainable by working with technology as a partner.
For example, one of our clients wanted to shift their recruiters’ focus from repetitively searching for and filtering potential candidates to connecting with candidates and increasing the accuracy of their profiles. Only after a thorough analysis, a Robotic Process Automation solution emerged as bringing them the value they needed and expected – meaning round the clock searching for and contacting the best possible candidates to fill multiple positions within companies. After the RPA implementation, our partner increased the accuracy of the candidate profiles, scaled its services with a 5x factor, and provided recruitment services for the US-based positions while keeping their regular working hours in Europe.
In our client’s case, it worked flawlessly due to the business value identified and provided. The business value should always come first, not the bells and whistles around the technology. As a business leader, you have to analyze the status quo and get to the real route to value. The analysis isn’t easy, but it pays off. Otherwise, if the technology doesn’t provide business value, then the only thing it might produce is more complexity.
When you approach technology as a partner that answers to your vision and purpose, it makes you focus. If you look around, what do you see? Most of the businesses lie in complex application landscapes, and the world is abundant in technologies. Complexity is easy. Simplifying things – working with technology based on your vision and purpose – is harder to achieve but achievable with focus.
It is how I decided to approach technology as a partner. The best technology at hand as a partner for whatever your vision and purpose are – for why you are climbing the current mountain and the next one. As I am climbing the mountain to create and provide solutions and IT services that bring value to businesses and their people, AI Insider is the partner – and the path forward I created – to achieve this purpose.